WE ASK QUESTIONS
With qualitative and quantitative research methods and emphatic approach we research every organizational aspect – we understand your users, explore your working contexts and identify the stakeholders of your service.
WE DEFINE THE ESSENTIALS
Based on the gathered information, the problems the users encounter are concisely and intelligibly summarized, the possibilities for service improvements are defined and starting points for planning new and more comprehensive solutions are provided.
WE CO-DESIGN SOLUTIONS
We design with you. We manage the generation of ideas, provide directions for the preparation of tangible prototypes and design user testing. With the help of iteration we try to find ways to better solutions.
WE IMPLEMENT IDEAS
We want your idea to thrive. To ensure a successful implementation, we provide you with plans and directions, monitor user testing and evaluate the effectiveness of the solution.